5 Tips for Integrating Social Collaboration into Your HR Department

By Jessica Sanders  |  November 14, 2012, 6:15 pm  |  0 Comments

When it comes to the workplace, there is no better place for social collaboration. The ability to share and discuss in a real-time platform makes collaboration and everyday communication easier and more effective.
While everyone in the office will benefit from social integration, the process should start in your HR department. While HR software has evolved immensely over the years, social platforms allow the entire office to work as one in the most efficient way. From onboarding new Millennial employees, to collecting important paperwork, your human resources department has the most to gain from social.

The Onboard Process

While many HR professionals have moved to the world of social media to find the right candidates, it’s the onboarding process that has much to gain from social opportunities. Experts here at SocialText.com have previously discussed opportunity within the onboarding process, suggesting, “Social tools can be used to streamline the processes associated with bringing on a new hire and provide a better overall experience.” So, how can you integrate the process in your business?

• Adapt to learning styles: Not every new hire will move at the same pace or adapt as quickly as one another. Thus, using a social onboarding process allows them to take time outside of work to go through the process instead of using all in-house materials only available within the office.
• Include everyone: New employees may often feel lost in a sea of new faces and duties. When utilizing social onboarding you can include everyone within the company.

Sharing Documentation

Your HR department is responsible for more paperwork than they’d like to be. From standard business insurance forms to emergency contact info and scheduling, the process of manually filling out forms and keeping them in up to date is inefficient, costing you time and money. A social program may allow employees to view, hand-in and edit important information themselves.

• Record keeping: Even with as little as 50 employees, it can be time consuming to update records as changes happen; a social program can improve that process. For example, employees can update spousal and address changes themselves from within your social program. This takes work out of your HR department’s hands and lets employees take charge of this important information themselves.

Internal Social Networks

While standard business practices have much to gain from social collaboration, your culture can benefit even more so. Your employees utilize a variety of social networks outside of work to stay in touch with friends and family, so why not bring a similar platform into the office.
Utilizing social within the office not only improves collaboration but allows your employees to connect with one another on a level that is familiar to them. There are a number of ways you can do this.

• Popular networks: Networks such as Facebook and LinkedIn allow you to have private groups, and this is a great place to gather your employees. Here you can share company photos and encourage conversation.
• In-office documents: Real-time editing and sharing makes your office move most efficiently throughout the day; no documents lost to inbox overload, etc.

While our personal lives are getting more social with each new network, so is the business world. With younger employees joining the workforce in large numbers, it’s important that finding the most efficient and effective way to engage them while maintaining standard business practices; social collaboration within your HR department is a smart way to achieve that all important balance.
Jessica Sanders, a guest contributor to the Socialtext blog, is an avid small business writer. As the marketing copyeditor of www.ResourceNation.com, she touches on a range of topics such as business management. Find Resource Nation on Facebook, too!